Four named engagement models for your Elasticsearch needs. From 2-week health checks to multi-year managed services. Every engagement includes our proprietary accelerators, 24-hour response SLA, and zero-downtime commitment.
Tell us your use case. We'll recommend the right engagement model and provide transparent pricing within 24 hours.
See our full process, deliverables, and quality gates before you commit.
Traditional consulting lacks transparency. Named engagement models give you clear scope, committed timelines, and predictable outcomes.
Traditional consulting delivers vague SOWs and undefined deliverables. Scope creep is the norm, not the exception. You sign a contract and hope for the best. Named engagement models define every deliverable, every team member, and every milestone before you commit.
See engagement tiersHidden fees. Surprise invoices. “Contact sales for pricing.” Traditional consulting hides cost behind complexity. Our engagement models list transparent pricing for standard scope. You know what you’re paying before you sign.
See pricingVendor timelines are optimistic at best, fictional at worst. Deadlines slip. Milestones shift. Nobody is accountable. Our engagement models commit to specific timelines—2 weeks for Assessment, 12 weeks for Implementation—with milestone tracking and weekly check-ins.
See our processNo ROI guarantees. No success criteria. No way to measure value. Traditional consulting asks you to trust on faith. Our engagement models include quantified success criteria, case study proof, and guarantees: if we fail to meet SOW criteria, we continue work at no cost.
See customer proofFrom 2-week health checks to multi-year managed services, choose the engagement model that fits your Elasticsearch needs. All engagements include our proprietary accelerators and 24-hour response SLA.
Understand your current state. Identify quick wins.
2 weeks (10 business days)
1 Principal Architect + 1 Senior Engineer + 1 Security Specialist (if applicable)
Fixed price, standard scope. Custom quote for >5 clusters, >10TB, or multi-region.
From assessment to production. Zero-downtime guarantee.
12 weeks (typical; custom timelines for >10TB or multi-region)
1 Principal Architect + 2-3 Senior Engineers + 1 DevOps Engineer + 1 PM + 1 Security Specialist (if SIEM)
Express Migration (fixed price, <2TB, single cluster). Full Migration: $150K-$500K+. Enterprise: custom quote.
We run it. You focus on your business.
12+ months (ongoing subscription, minimum 12-month commitment)
1 Dedicated Account Manager + 2-4 Senior Engineers (24x7 rotating) + 1 Security Specialist + 1 Performance Engineer
Standard (<5 clusters, <10TB, 9x5). Premium: $30K-$75K+/mo. Enterprise: custom quote.
Upskill your team. Build internal expertise.
Custom (1 day to 4 weeks, depending on curriculum)
1-2 Principal Architects (instruction) + 1 Training Coordinator
Standard (1-day workshops, up to 20 participants). Multi-day/cert: $20K-$75K.
Every engagement follows our 5-phase methodology. 24-hour response SLA from day one. Zero-downtime commitment throughout.
We start with a discovery call to understand your current state, pain points, and goals. Our team reviews your Elasticsearch architecture (if existing), data sources, and compliance requirements.
Formal project kickoff with your stakeholders. We align on success criteria, communication cadence, and escalation paths. Our team provisions environments, sets up monitoring, and validates access.
Our team executes the engagement plan with weekly check-ins and milestone reviews. We follow agile sprint methodology with 2-week sprints. All work is tracked in a shared project board (Jira, Asana, or your preferred tool).
Before go-live, we validate all deliverables against success criteria. Performance testing, security scanning, and data validation are completed. User acceptance testing (UAT) with your team confirms readiness.
Go-live support with on-call coverage for the first 72 hours. Training handoff includes operational runbooks and troubleshooting guides. Transition to managed services (if applicable) or internal team handoff with 30-day post-go-live review.
Named engagement models. Transparent pricing. Accelerators included. 24-hour SLA commitment. Zero-downtime guarantee. Here’s how we compare.
| Capability | SquareShift | Hyperflex | BigData Boutique | Cazton |
|---|---|---|---|---|
| Named Engagement Models | 4 tiers (Assessment, Implementation, Managed, Training) | 2 tiers (Migration Express, Migration Full) | Custom only | Custom only |
| Transparent Pricing (Listed) | $10K-15K / $75K-150K / $15K-30K/mo | $2,499 / $9,399 fixed | No pricing listed | No pricing listed |
| Accelerators Included | 2-3 per engagement (8 total available) | Sold separately | 2-3 proprietary tools | 1-2 proprietary tools |
| 24-Hour Response SLA | All engagements, 95%+ compliance | Best-effort only | No SLA listed | Enterprise only |
| Zero-Downtime Guarantee | 2.4TB proof case study | No guarantee | Claimed (no proof) | Claimed (minimal proof) |
| Production-Ready Proof | 60+ case studies across all types | 20+ case studies | 15-20 case studies | 30-40 case studies |
Their Strength: Transparent pricing ($2,499 / $9,399 fixed tiers) makes buying decisions fast.
We offer transparent pricing PLUS accelerators included in every engagement PLUS 24-hour SLA commitment with service credits for misses. Hyperflex pricing is transparent, but doesn’t include IP or SLA guarantees.
Their Strength: Deep Elasticsearch expertise with long-standing Elastic relationships.
We bring equivalent Elasticsearch depth PLUS production-ready accelerators PLUS 60+ published case studies with quantified outcomes. BigData Boutique has expertise but limited public proof and zero accelerators.
Their Strength: Global presence, multi-practice consulting firm, established partner network.
We specialize exclusively in Elasticsearch. Cazton is a generalist; we are specialists. Our 60+ Elasticsearch case studies vs. their ~30 across all practices. Depth beats breadth when your Elasticsearch deployment is production-critical.
Not SaaS. Not drop-ship. Every accelerator is custom-fitted to your architecture and deployed by our expert team. 2-3 accelerators included in every Implementation engagement.
Observability Accelerators
Understand impact before you deploy. Maps service dependencies and identifies at-risk components.
“Identified 12 at-risk services, prevented 3 weeks of firefighting.”
Schedule DemoMap your architecture automatically. Generates topology of microservices, data flows, and dependencies.
“Generated topology of 200+ microservices in 48 hours.”
Schedule DemoCut alert fatigue by 80-90%. ML-based suppression of duplicate and low-priority alerts.
“Reduced alert volume from 500/day to 50/day (90% suppression).”
Schedule DemoCut storage costs 50-70%. Intelligent log sampling and aggregation without losing signal.
“Reduced storage from 2.4TB to 800GB (67% reduction).”
Schedule DemoSecurity / SIEM Accelerators
Pass audits with confidence. Auto-generates compliance evidence for SOC2, PCI, HIPAA.
“SOC2 audit prep reduced from 4 weeks to 3 days.”
Schedule DemoLLM-powered alert triage. Prioritizes incidents by severity, context, and blast radius.
“Reduced MTTR from 45 minutes to 12 minutes (73% improvement).”
Schedule DemoML-based threat detection. Correlates signals across logs, metrics, and traces to surface real threats.
“Detected 3 APT campaigns missed by signature-based tools.”
Schedule DemoSearch Accelerators
Self-service search for support tickets. Semantic search across historical tickets, runbooks, and documentation.
“Reduced support ticket volume 28% in first quarter.”
Schedule DemoWant to see all accelerators in detail? Visit our Accelerators Showcase. Want standalone platforms? Explore LLM Observability Platform and DevScope.
View Accelerators ShowcaseSOC2, PCI, HIPAA compliance support. 24-hour response SLA. 60+ enterprise implementations across regulated industries. Audit-ready documentation included in every engagement.
All engagements follow compliance best practices. Audit-ready documentation included. Our Compliance Reporter accelerator reduced audit prep from 4 weeks to 3 days for a Healthcare SaaS customer.
All inquiries answered within 24 hours. P1 incidents (production outage) resolved within 4 hours. 95% SLA compliance across 60+ engagements. Service credits for misses.
Production migrations follow our zero-downtime playbook. Rollback plan included in every migration. Proven with 2.4TB production migration—zero downtime, verified with before/after metrics.
All engagements covered by NDA. Data masking and residency controls available. GDPR/CCPA compliant data handling. Full NDA and DPA templates available pre-engagement.
Fixed-price packages for common engagements. Custom quotes for enterprise-scale projects. All pricing includes accelerators, 24-hour SLA, and zero-downtime commitment.
| Assessment | Implementation | Managed Services | Training | |
|---|---|---|---|---|
| Price | $10K – $15K (fixed) |
$75K – $150K (transparent tier) |
$15K – $30K/mo (standard) |
$5K – $15K/day (standard) |
| Best For | Pre-migration planning, annual health check, POC validation | <2TB data, single cluster, 1 accelerator | <5 clusters, <10TB data, 9x5 coverage | 1-day workshops, up to 20 participants |
| Duration | 2 weeks | 12 weeks | 12+ months (min 12-month commitment) | 1 day to 4 weeks (custom) |
| Deliverables | Current state report, recommendations, TCO calculator, executive summary | Production-ready deployment, zero-downtime migration, 2-3 accelerators, runbooks, training | 24x7 monitoring, quarterly optimization, security patching, monthly reporting, QBR | Custom curriculum, hands-on labs, training materials, video recordings |
| Team | 1 Principal Architect + 1 Senior Engineer | 1 Principal Architect + 2-3 Senior Engineers + 1 PM | 1 Account Manager + 2-4 Senior Engineers (24x7) | 1-2 Principal Architects + 1 Coordinator |
| SLA | 24-hour response | 24-hour response, 4-hour P1 resolution | 99.95% uptime, 24-hour response, 4-hour P1 resolution | 24-hour response |
For implementations over $150K (>2TB data, multi-cluster, 3+ accelerators), managed services over $30K/month (>5 clusters, 24x7 coverage), or multi-day training programs—contact us for a custom quote. Same transparency. Same SLA. Tailored scope.
Contact Sales for Enterprise PricingAll listed pricing includes: (1) Team composition as shown in the pricing table, (2) Accelerators—2-3 per Implementation engagement, maintained ongoing for Managed Services, (3) 24-hour response SLA on all engagements, (4) Zero-downtime commitment for all migrations, (5) All deliverables listed in engagement tier descriptions above. Travel costs are additional for on-site engagements if required.
Use listed pricing if your scope fits: (A) Assessment for fewer than 5 clusters, (B) Implementation for less than 2TB data, single cluster, 1 accelerator, (C) Managed Services for fewer than 5 clusters, under 10TB data, 9x5 coverage, (D) Training for 1-day workshops. Request a custom quote if: (A) data exceeds 2TB, (B) multi-cluster or multi-region deployment, (C) 3+ accelerators required, (D) 24x7 managed services coverage needed, (E) custom certification programs.
Custom engagements use a Time & Materials model: Senior Engineer rate $200-250/hour, Principal Architect rate $250-350/hour, Project Manager rate $150-200/hour. We provide fixed-price estimates for defined scope with monthly invoicing based on actual hours. Accelerators are included—not sold separately—as part of engagement scope.
All engagements include a formal change request process: (1) You submit a scope change request, (2) We provide an impact assessment covering cost, timeline, and deliverables, (3) You approve the change order, (4) We issue an updated SOW. No scope changes happen without your written approval. This protects both parties from scope creep.
For engagements over $100K, we offer: (A) Milestone-based payment—30% at kickoff, 40% at midpoint, 30% at go-live, (B) Monthly invoicing for T&M engagements, (C) Monthly subscription billing for Managed Services. Engagements under $100K: payment due within 30 days of invoice. We do not offer third-party financing.
Every engagement has defined success criteria in the SOW. If we fail to meet those criteria, we continue work at no additional cost until criteria are met. If there’s a fundamental fit issue (rare), we refund unused hours and fees. We have never had a refund request across 60+ engagements. 95%+ customer satisfaction rate.
Assessment to Implementation
E-commerce Company ($50M ARR)
Splunk costs growing 40% year-over-year. Needed a cost-effective observability platform without sacrificing visibility.
Assessment (2 weeks) identified $500K in annual savings opportunity. Full Migration (12 weeks) to Elasticsearch followed.
SIEM Implementation
Healthcare SaaS Company (SOC2 audit requirement)
SOC2 audit deadline in 16 weeks. Needed a compliant SIEM implementation, fast.
12-week SIEM implementation with Compliance Reporter accelerator.
Managed Services
FinTech Company ($100M ARR)
Internal team lacked Elasticsearch expertise. Needed 24x7 support for a production-critical deployment.
Managed Services engagement, 18 months ongoing with proactive optimization.
Start with an Assessment if you’re unsure. Our 2-week health check identifies your needs and recommends the right engagement model. If you already know what you need: Implementation for migrations and new deployments, Managed Services for ongoing operations, Training for team upskilling. Our discovery call is free and takes 30 minutes.
Schedule discovery callMost customers follow this path. Assessment findings inform Implementation scope directly. We credit 50% of your Assessment cost toward Implementation if you proceed within 90 days. This reduces your risk: validate fit with a low-cost Assessment, then commit to full Implementation with confidence. 15 of our last 20 Assessments converted to Implementation within 60 days.
Listed pricing is fixed for standard scope—this maintains quality and ensures we deliver on SLA commitments. For custom engagements over $150K, we offer: (A) Milestone-based payment (30%/40%/30% structure), (B) Volume discounts for multi-engagement commitments, (C) Flexible timelines to spread cost over a longer period. We don’t discount below listed pricing for standard scope.
SLA misses are rare—95% compliance rate across 60+ engagements. When we miss: (1) Automatic escalation to our CTO/VP Engineering, (2) Root cause analysis shared within 48 hours, (3) Service credit applied—10% of monthly fee for Managed Services, pro-rated for other engagements. We track SLA compliance in monthly reports visible to you.
View SLA commitmentThree guarantees: (1) Zero-Downtime Migration Guarantee—if we cause production downtime during migration, we continue at no cost until migration completes successfully. (2) Success Criteria Guarantee—if we fail to meet SOW success criteria, we continue at no cost until met. (3) 24-Hour Response SLA—service credits applied for misses. We have never had a customer invoke guarantees #1 or #2 across 60+ engagements.
We work alongside your team, not around them. Three modes: (1) Co-implementation—we lead, your team shadows (knowledge transfer built in), (2) Consultant-led—we own delivery, your team validates and approves, (3) Advisory—your team leads, we advise and review. Most customers choose co-implementation for the best balance of speed and knowledge transfer. Training is included in all Implementation engagements (2 sessions minimum).
Still have questions? Schedule a 30-minute discovery call.
Schedule Discovery CallFrom 2-week assessments to multi-year partnerships, we’re here to help you succeed with Elasticsearch. 24-hour response SLA from day one.
Tell us about your Elasticsearch needs. We’ll recommend the right engagement model and provide transparent pricing within 24 hours.
Proven Across All Engagement Types
Proven across all engagement types. Trusted by enterprises. Transparent from day one.
15 Assessments. 30 Implementations. 12 Managed Services. 8 Training Programs.
95% compliance rate across all engagements. Escalation to CTO for misses.
2.4TB production migration completed with zero downtime. Rollback plan included in every migration.